Zendesk Online Customer Support Now for Available Android
by Antonio Wells
Jun 11, 2010 2:42 PM –
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Zendesk, the online solution that reinvents how companies support and engage with their customers, launched for Android. Zendesk is used by companies like Twitter, Playdom, Lonely Planet, Denver Broncos, and EventBrite. The app allows agents of companies using the software more flexibility and productivity in servicing tickets anytime, anywhere without a laptop or desktop. With the app you can view, update, and create new tickets, configure ticket fields, and add comments for follow up.
Zendesk for Android Key Features:
- Access all your ticket views
- Update existing tickets and add comments for follow up
- Create new tickets
- View entire ticket threads
- Create new end-users on the fly
Few Screenshots of Zendesk for Android:
Zendesk for Android
If you’re interested in the app we’ve placed the QR barcode to scan above and download in the Android Market.