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Google’s Android Market Turning Developers into Customer Service Reps?

Posted Thursday, April 16th, 2009 at 11:39 am by Antonio Wells 2 Comments
Antonio Wells 2009-04-16T11:39:40+00:00
Google’s Android Market Turning Developers into Customer Service Reps?

Developers selling paid apps not only have to deliver a sweet app, but in order to earn a reputable sales rank in the Android Market; they have to answer customer service inquiries such as: credit card problems and download issues (which are issues with the Market itself and not apps). There's a thin line and understanding between Customer Service and Support.Read Full Article

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