K9 Mail

by Antonio Wells May 6, 2009 5:50 AM – 445 Comments

Install

K-9 Mail Android App is an open source email client for Android with multi-folder sync, email signatures, Bcc-to-self, return-address configuration, keyboard shortcuts, Exchange Support, message flagging, IMAP deletes, saving attachments, configurable notifications and more.

Price: Free

AndroidTapp.com Android App Review:

Features:

K9 Mail Android App is one of the best email clients for Android. It’s loaded with every email feature you could think of except ActiveSync (Push email, however IMAP integration syncs almost as fast as ActiveSync). By far a better replacement over the default email client created by Google (if you’ve read my gripe about the default email client deleting my inboxes article, you’ll know why). I personally like the iMAP folder synchronization, signatures and the ability to multi-manage several emails inboxes from a mobile device. Here is the complete list of features:

Send and Receive
Configure to IMAP, POP3, and WebDAV (Exchange) email protocols
Search Multiple inboxes
Swipe for Previous/Next emails
Set Android Notifications, sounds and vibrate alerts
Delete email on the server works (A huge gripe with users of the default email client, when you specify to delete on the server… it doen’t, meaning double work when you do get back to desktop)
Signatures
Multi-folder Synchronization
Opening and Saving attachments
Email Sorting
Copy email text by Forwarding message
Frequency check settings
Keyboard shortcuts

: K9 Mail Inbox

: K9 Mail Read Email

: K9 Mail Compose Email

: K9 Mail Accounts

: K9 Mail Search

: K9 Mail Search Results

: K9 Mail Batch Operations

: K9 Mail Folder List

: K9 Mail Sorting Options

: K9 Mail Add New Account

: K9 Mail Account Settings

Usefulness:

K9 Mail Android App is extremely useful, especially for those who are dependant on email.

Ease of Use:

Once you have your IMAP, POP3, and/or WebDAV (Exchange) accounts; everything else is typical of a mobile email client. Be sure to set your email preferences such as notifications and sync options. One usability perk K9 Mail offers over Gmail is the Previous/Next buttons, which makes browsing through emails convenient versus viewing a message then going back to the entire list every time.

Frequently Used:

If you use K9 Mail Android App as your default email client, then it is used probably daily.

Interface:

The user interface recently has the added option of light background or classic dark. Gripe Alert: when viewing an email list in landscape mode (keyboard open), the email items are very small, could be difficult to read the small fonts.

AndroidTapp.com Rating

AndroidTapp.com Rating! (4.2 out of 5)

Should you Download K9 Mail? Yes! An Essential App for Email on Android aside of Gmail!

Developer: K-9 Dog Walkers

Tags: Android Email Client, Email, IMAP, K9 Mail, POP3, WebDav Exchange

Categorised in: Communication

445 Comments

By Don Tucker on May 6, 2009 at 7:32 am:

I was really quite surprised with the latest update to K9 Mail. In the past I had tried it numerous times but kept deleting because my email messages would disappear right in front of my eyes. Pop Pop Pop and they were all gone.

I have not had this problem with the new update. My only complaint is the size of the type when you are looking at a list of the email in your in box.

Really enjoy the new K9 Mail, almosy ready to switch with a bit more testing.

Don

Reply
- By Steve on February 8, 2010 at 3:14 pm:
  
  Don, I just dnloaded k-9, I use Bellsouth.net I am having consistency problems. I set up the servers incoming outgoing, works sometime sometime not. Do u know if this is just on my end or a on going problem. I love the phone but this email is driving me crazy. My Blackberry would sync with outlook express, or bellsouth servers without a problem. Hope I can get this thing working. Also, do not see option for saving email you would like to go back to later. Any help would be nice.
  
  Steve,
  
  Reply
By Webreaper on May 18, 2009 at 2:25 am:

It’s working really well for me, and certainly a whole lot better than the default native email client.

Once they fix reply-to and the multipart message bug, it’ll be awesome. But it’s good enough to use 100% of the time for me, except for mailing-list mail.

Reply
By Karsten Linz on June 19, 2009 at 8:33 am:

Great app… It´s my favorite mail-client. But I have a problem deleting a mail-account. How can I do this?

Reply
- By Android Tapp on June 19, 2009 at 8:40 am:
  
  @karsten have you tried going the list of “Accounts”, long-press the account you want to delete, tapp “Remove Account”.
  
  Reply
By Mario on June 23, 2009 at 11:38 pm:

I’ve gone back and forth with K9. used it, then got rid of it for another email client and now i’m back to using it because it seems to work ok for the most part. definitely one of the better open source clients out there.

Reply
By Bapf on July 6, 2009 at 5:41 am:

“The user interface recently has the added option of light background or classic dark.”
Where can I change this? I’ve installed the latest version of k9mail which uses the light background as default (which I don’t like) and I haven’t found an option to change it yet …

Reply
- By Android Tapp on July 6, 2009 at 6:19 am:
  
  @Bapf For some reason on in another update the developer removed the themes feature and only offered the light background theme.
  
  Reply
By Kerri on August 10, 2009 at 5:18 pm:

Does anyone else have the problem where a read message on your server shows as new when it comes back into the message view? Meaning: You can say choose to show only 10 messages at a time (for this example they are all read), a new message comes in at the top of the list and pushes message 10 out of view, you delete the new message, and now message 10 comes back into view at the bottom of the list but as a new message.

Other than this quirk, I love the application.

Reply
By Matt on August 22, 2009 at 12:47 pm:

I just loaded this on my My Touch 3G. I set up an exchange account to our remote server access and it completed the set up process, but my email box isn’t showing anything. I even sent a test email and then hit check email and still nothing. It’s just an empty white box.

Anyone have any ideas?

Reply
- By Matt on August 25, 2009 at 10:29 am:
  
  Got it to work as a pop 3 instead.
  
  Reply
  - By jjdroid on January 23, 2010 at 2:07 pm:
    
    I’m having this same problem with the moto droid, how to fix it?
    
    Reply
By Alex on August 29, 2009 at 9:46 am:

Hi-

Absolutely fantastic application. So much better than the previous version. I can’t seem to get the keyboard shortcuts to work at all on a G1 – I should read further (and I have) through the documentation, but I can’t seem to figure out if I am doing something wrong?

Thank you!

-Alex

Reply
By sangorys on September 25, 2009 at 2:05 am:

Hello,

would anybody tell me how to go to “K9 Mail Account Settings”. I have any more options except changing the theme.

Thanks

Reply
- By Bart on December 25, 2009 at 8:05 am:
  
  Tell me too plz. I was there but now I forgot how to get there :S That’s a bit counter-intuitive. Could dev change this?
  
  Reply
By Joel on September 27, 2009 at 4:15 pm:

So, I installed this today, but am having multiple issues… First off, I can’t figure out how to get to the main screen, where I can change preferences. If I am in one mail account, and click my back button, it goes to my home screen. Also, I set something wrong in my Sympatico server settings but I can’t figure out how to get into those settings to change them. Is there somewhere I can find a full set of instructions?

Reply
- By Android Tapp on September 27, 2009 at 4:33 pm:
  
  I’ve noticed the latest version of K9 Mail removed the menu option to go to all mail accounts, not a good move. As a work around, I close the app with TasKiller , then reopen to get to that screen.
  
  Reply
  - By Joel on September 27, 2009 at 4:57 pm:
    
    That’s what I did too, but what a pain in the @ss. I uninstalled the beta and installed the latest before that.
    
    Reply
  - By Randy on October 19, 2009 at 6:15 pm:
    
    I used task killer reopen k9 and still can’t get to the all email accounts..any suggestions
    
    I am using a POP3 comcast account
    
    Reply
  - By Peter Magnus on October 21, 2009 at 11:04 am:
    
    Hi,
    
    I just found it! Open k9mail, select menu, select list folders, select menu, select more and there you have it: Account Settings!
    
    Easy as finding a needle in a haystack!
    
    Reply
By electricguy on October 1, 2009 at 5:50 pm:

This mail client is better than the original android one. Of course after using a Palm and or Blackberry for so long you wouldn’t think that email to any application would be in the infancy stage. The only real problem that I am having is i receive pdf attatchments and then try to save to card and the app will not let me.?????

where to go now??

Reply
By Michael on October 15, 2009 at 4:39 pm:

I also cannot get to the accounts menu to add another account. I tried killing and reopening the app as in discussed in the thread but I see no way to access the accounts screen. Is there a specific step I am missing after I kill the app ? I’m using a mytouch 3G.

thanks…

Reply
By Randy on October 19, 2009 at 6:29 pm:

this is a terrible application…after installing and uninstalling numerous times, I thought is was finally working…there were just a few emails in the inbox, I hit refresh and all the emails disappeared even though they were still on my server…

Reply
By ASH on November 2, 2009 at 1:53 pm:

How do I get to simply view a PDF attachment directly from the email, without saving it to memory card and then opening it (which is a large pain in the butt)? some other attachement (different file types than pDF) have the open option next to the save option, but pdf attachments only show thw save option…..anyone?

Reply
By Reinard on November 6, 2009 at 11:23 am:

Tried to install on brand new droid, crashes every time I click on Manual Setup.. aarrghh!

Reply
- By Peter on November 8, 2009 at 9:40 pm:
  
  Crashes every time on my droid when I try to set up an email account. Every time.
  
  Reply
- By Reinard on November 9, 2009 at 12:07 pm:
  
  I figured out a way to get it to work. There is an app called “K9 Mail Beta” or something close, and that one will let you setup an account and seems to work. YMMV.
  
  Reply
- By Reinard on December 20, 2009 at 12:44 pm:
  
  Just a follow-up – tried again today, and install works flawlessly. Finally a decent email client on the Droid! No complaints so far, will update again in a few days to let you know how it’s working out.
  
  Reply
By Mike on November 11, 2009 at 9:03 pm:

Running K-9 on a MyTouch, would like to be able to change the folder K-9 drops attachments in. Right now it drops them in the SD card root, I want them to go to SD/download.

Reply
By Herschel on November 12, 2009 at 2:51 am:

I would like to be able to place mail in subfolders as I do in Thunderbird. It would be great if K9 could support folders other than Inbox, Sent, Drafts, and Trash. Another thing that is a real issue (I am not used to the capacitance screen, and am still trying to learn to type accurately on it). If I inadvertantly delete an e-mail message, it would be really great if there were some way to move it back to the Inbox.

Reply
- By Android Tapp on November 12, 2009 at 6:40 am:
  
  Have you tried using IMAP versus POP3? IMAP will allow you to sync to all folder you create in your email client.
  
  Reply
By somertech on November 15, 2009 at 5:42 pm:

Downloaded K-9 in hopes of taking advantage of the ability to save attachments to the SD card. Using a Moto Droid, and this does not seem to work. Couldn’t save an audio attachment or an image (.jpg).

Was hesitant to try the K-9 Beta, but seems like there is no where else to go, as I have not found another IMAP client for Android.

Reply
By Neall on November 15, 2009 at 11:33 pm:

Downloaded via Android Market to my new Motorola Droid. It’s my first totally non-functional app. Does a force close during setup. No luck getting anything configured before it crashes. Had to uninstall. The built-in Droid email has been trouble free, but doesn’t forward attachments. I thought K9 would be a lifesaver, but found it unuseable.

Reply
- By Android Tapp on November 16, 2009 at 7:15 am:
  
  It seems the developer is working on that for DROID and released a Beta version… http://k9mail.googlecode.com/files/K9-1.993-beta.apk
  
  …maybe this would work… if it does, can you post your success or failure back here
  
  Reply
By steve on November 19, 2009 at 6:15 am:

I want to use this K9 mail… but the text is WAY too small… how do I increase the text size so I can actually see it?

Reply
- By Android Tapp on November 19, 2009 at 6:51 am:
  
  Right now the text size can’t be increased
  
  Reply
By Andre on November 20, 2009 at 5:16 pm:

I can’t seem get any notifications when I get any new mail on my Yahoo account on K9. It receives mail fine – but doesn’t give me any audible alerts or icon alerts (using Samsung Moment on Sprint).

Anyone else encounter this?

Reply
By Jack on November 24, 2009 at 7:18 am:

I’m a new user to K9, installed it on my Droid after a week of not getting mail using the default app. Seems to work great, I would like to read and user doc on how to use the app and make new folders and move mail between folds. Any info would be great.

Thx

Reply
By Jeremy on November 24, 2009 at 1:33 pm:

Have new Motorola Droid. Built in email app has limitataions. Like this one but have found no way to multi select for delete. Maybe a sizing issue since it appears there are objects off to the left of the screen (edge of a green bar that disappears when you open the email). Is there a fix or no multi select?

Reply
- By Android Tapp on November 24, 2009 at 4:14 pm:
  
  I too wish K9 mail had multi select, I miss that when I go between that and Gmail
  
  Reply
  - By Jeremy on November 25, 2009 at 9:46 am:
    
    It really looks like a display issue, there may be check boxes, but they don’t appear on teh screen. Also when reading emails a letter or two is cut off the left side. (Motorola Droid)
    
    Reply
By jonK on December 4, 2009 at 10:36 pm:

my company (on Exchange) will not support K-9 because it does not allow for remote wiping, so that if the phone is lost, stolen or turned in, data can be erased by the home office. This will hinder broader adoption by security-conscious companies. Would be great if k-9 developers would add this, so those of us stuck with the dreadful Droid mail client can get some relief.

Reply
- By Android Tapp on December 5, 2009 at 6:06 pm:
  
  Have you tried Exchange by Touchdown http://www.androidtapp.com/exchange-by-touchdown/
  
  Reply
  - By jonK on December 5, 2009 at 7:27 pm:
    
    Thanks. I started investigating that today. Do you know if the email client allows for sorting by sender, recipient, etc, and whether there is search within mail?
    
    Reply
By Rob on December 11, 2009 at 12:20 pm:

Just installed on my Droid. When I am notified of new mail, it says that I have many more than are actually in the inbox. The number continues to grow. I now check the folders tab and it says I have 14 messages in my inbox. I click the inbox and there are no messages. How can I get this cleared?

Reply
By Jason on December 20, 2009 at 11:10 am:

I am using K-9 for work email and it works great most of the time (more functional than the default email app). I like the small font and ability to see more emails on one page, as well as the ability to move emails from the in-box to sub-folders (which I could not figure out how to do on the default email app). The problem I am having is that it creates its own “Sent” and “Trash” folders for items sent and deleted from my Droid, as opposed to placing them in the original Outlook “Sent Items” and “Deleted Items” folders. Is that a common issue, or is there some setting I am overlooking?

Reply
- By Neall on December 20, 2009 at 12:28 pm:
  
  You can fix this. Just go into account settings, then into “incoming server.” At the bottom, you can select which remote folders to use for Drafts, Sent mail, and trash.
  
  Reply
  - By Jason on December 21, 2009 at 8:24 am:
    
    Perfect – thanks!
    
    Reply
  - By Rob on January 22, 2010 at 8:09 am:
    
    hey Neall do you think the K9 is secured enough for bank emails? I can’t afford to give out customer info
    
    Reply
    - By Neall on January 22, 2010 at 2:05 pm:
      
      K-9 is as secure as any other remote mail client, for the same given connection. That is, if your server supports SSL or TLS, then by all means enage them within K-9 because they are more secure than clear text. The same would be true of Outlook or any other remote email client. However, the fact that they are on your portable phone puts you at risk by the very fact that if you lose your phone, that data may be accessible to whomever finds your phone. That’s not K-9′s fault, however.
      
      Reply
  - By sam on February 19, 2010 at 4:00 pm:
    
    Thanks for this tip! Unfortunately, I don’t see the option of setting the “sent” folder to be “sent items” so it works with you regular email system. I went to account settings (with Menu press) from the page that lists all my inbox emails, and but if I click on incoming mail server the only options I have to set are with setting up the actual imap server; there are no options for mapping folders. Any tips?
    
    Reply
By Ed on December 22, 2009 at 5:29 pm:

I’m having a strange issue with my KP app. I have it on a MyTouch 3G and for some reason, it loads duplicates of all my e-mails. when I try to delete one of the copies, it deletes both, PLUS the copy on my server.

What gives?

Reply
- By Android Tapp on December 22, 2009 at 5:37 pm:
  
  Are you using POP3 for email?
  
  Reply
  - By Ed on December 22, 2009 at 5:39 pm:
    
    using IMAP for email…
    
    Reply
    - By Android Tapp on December 22, 2009 at 5:54 pm:
      
      What are your settings under deleting email?
      
      Reply
      - By Ed on December 22, 2009 at 5:57 pm:
        
        I have it set to delete from Server, which is fine and what I want it to do, I just want to stop it from showing 2 copies of every e-mail I receive. It’s kind of confusing and somewhat annoying.
      - By Android Tapp on December 22, 2009 at 6:21 pm:
        
        What are your Incoming mail settings (without giving up too much sensitive info)?
      - By Ed on December 23, 2009 at 10:40 am:
        
        Well, my user name, password and server name are there along with the port #
      - By Kevin on February 2, 2010 at 2:34 pm:
        
        I’ve configured IMAP now which seems to fix the problem. Though for some odd reason I cant get mail to go out. There seems to be a username/password [smtp.blueyonder.co.uk - SSL] issue with PLAIN text. Works fine from Thunderbird?
        
        Back to the Virgins FAQ pages (which are that helpful).
        
        Kevin
      - By notsureondroit on February 22, 2010 at 1:00 pm:
        
        i have same issue. did you ever sort out outgoing mail?
        thanks.
      - By notsureondroit on February 7, 2010 at 11:06 am:
        
        It turns out it’s imap this gets the incoming mail delivered.
        But i cant get the outgoing sorted out. tried all sorts of server names/ports.
        Appreciate your help pls.
        The rest of the app is great. Once i get this figured, i’ll be back on questions about files. thx
      - By notsureondroit on February 7, 2010 at 11:11 am:
        
        furhter to your question. incoming imap settings are my name, my password, mailbox.xxxxxx.com; no security, authentication type plain, port 143
By Penny on December 23, 2009 at 8:29 am:

Bought the Droid last night. Installed K9. I’m using a yahoo email address. It worked fine for about 3 hours and then it stopped. It couldn’t connect to my server. Uninstalled and installed 3 times but now it won’t connect at all.

Reply
By Martha on December 31, 2009 at 9:54 am:

One question… can you edit an email before forwarding? Gmail app does not allow it. Anyone know of app that allows this if k9 doesnt do it.

Reply
- By Android Tapp on January 1, 2010 at 12:10 pm:
  
  Yes, you can edit email text and even signature text before forwarding an email with K9 Mail
  
  Reply
  - By martha on January 2, 2010 at 7:48 am:
    
    Can this app be used with a gmail account? Trying to find one that is as both the email apps that came on the phone dont allow editing of emails at all.
    
    Reply
    - By Android Tapp on January 2, 2010 at 8:39 am:
      
      Yes you can set K9 Mail to pull email from Gmail using either IMAP or POP3 protocols.
      
      Reply
By Chris Kantarjiev on January 6, 2010 at 10:38 pm:

Am I missing something, or does this client not support secure IMAP (port 993 with SSL)? I can’t see a way to set it up, at least not on the version that I just downloaded to my Nexus One (version 2.000).

Thanks.

Reply
- By Jason on February 1, 2010 at 10:48 am:
  
  I’m using v 2403 (I believe that’s it) and secure IMAP works with no problems.
  
  Reply
By Bart on January 13, 2010 at 4:13 am:

Maybe it’s a nice feature for any future update to have the email check frequency not just every 15 min/hour etc., but also the option to say every 15 min, between 8am and 8pm. I hate waking up in the middle of the night because my phone is yelling ‘You’ve got MAIL!’ to me.

Reply
By Nuri on January 15, 2010 at 8:45 am:

Hi Guys,
I am having some troubles while installing Google app email account
when i pur the POP3 server settings and push “next” i get a message that says “Setup could not finish”
“Cannot connect to server.”
(Unable to open connection to POP server.)
Same thing happen when i try to install the account as IMAP account

For my Gmail settings everything work just great but I must have my Google app account on my mobile as well

thanks in advance for the help

Reply
- By Android Tapp on January 15, 2010 at 4:24 pm:
  
  1. Have you enabled your Google Apps account to accept POP3?
  
  If not login and go to Settings > Forwarding & POP/IMAP > Check “Enable POP for all mail (even mail that’s already been downloaded)”
  
  2. Have you correctly set your POP3 settings?
  
  Here’s a guide how: http://mail.google.com/support/bin/answer.py?answer=86374
  
  Does this help?
  
  Reply
  - By Nuri on January 16, 2010 at 1:48 am:
    
    Hi There,
    thank you for your help
    I have “Enable POP for mail that arrives from now on” as i afraid that my outlook will download all the emails again…
    you think that this is the problem?
    if i will use your suggestion the outlook will download all the emails again?
    
    Reply
By Ian on January 15, 2010 at 11:25 am:

I have my laptop setup to delete the emails on my pop account on the server when it downloads them. Those emails then disappear from K9 when they get deleted from the server. Is it possible for them to still appear in K9 until i delete them from my phone?

thanks
Ian

Reply
- By Android Tapp on January 15, 2010 at 4:17 pm:
  
  That won’t be possible if you have synced emails from your laptop first as it sets the rule to delete from the server.
  
  If you use IMAP protocol (if available to you) you could have both laptop and K9 Mail synced when deletions happen. Does that help?
  
  Reply
  - By Ian on January 15, 2010 at 4:32 pm:
    
    If I synced with the phone first and download an email. Then sync afterward with the laptop, the email disappears from the phone. Is there anyway to make the email stay on the phone at that point (other than using IMAP)?
    
    Reply
    - By Android Tapp on January 15, 2010 at 4:38 pm:
      
      What you just mentioned should work the way you want it. This is one of the reasons why I don’t prefer POP3 because it simply downloads email to the local client. Which means duplicate email management and cleanup. Strange why this is not working for you if you download with K9 Mail first then with laptop.
      
      Reply
By Lars on January 17, 2010 at 4:02 am:

Is it possible to copy some text from an email??

Reply
- By Android Tapp on January 17, 2010 at 1:10 pm:
  
  Yes as a simple hack though. Forward the message, this will allow you to copy all the text from the email body. Then you can delete the unwanted portions.
  
  Reply
By dj928 on January 18, 2010 at 10:30 am:

Didn’t work for me. Could read emails but not send them. Uninstalled.

Reply
By Black818pro on January 21, 2010 at 12:00 am:

Tried K9 and it works on my Nexus. However, I wonder if there’s a mail size limit to limit the size download to my phone. Sometimes, I get big attachments where I don’t want to download to my phone.

Reply
- By Android Tapp on January 21, 2010 at 6:32 am:
  
  What I’ve noticed with K9 Mail when you have an attachment, it will only download the header of the message (i.e. Subject, sender’s email, and show an icon representing an attachment present). As well as the email will been highlighted in a darker shade. Until you actually open emails with attachments is when K9 Mail starts to download it. All non-attachment emails tend to be downloaded right away.
  
  Reply
  - By black818pro on January 30, 2010 at 6:24 am:
    
    Yes, I know that K9 will only download the email attachment when I open the mail. However, there’s a lot of chance that I only want to read the mail body, but not the attachment. E.g. someone may send me a big file (2M) with some comments, which I only want to read the comment, but not the file. I used WinMo phone before, which have an option for user to just download a fixed size of the email, e.g. 20K, first. After reading the mail, you can have a choice to read the remaining or not. I hope K9 can do the same.
    
    Apart from this, K9 is a great app!
    
    Reply
By Scott2997 on January 24, 2010 at 11:15 am:

I just updated k-9 on my G1 to k9 2.4. Now it will not load- I keep getting “The application K-9 Mail (process com.fsck.k9) has stopped unexpectedly. Please try again”

I have tried multiple time and restarted the phone several time.

Anyone know what to do?

Thanks.

Reply
- By Dustin on January 24, 2010 at 12:46 pm:
  
  try an uninstall/reinstall. my update worked fine but I was using 2.0+
  
  Reply
By Dustin on January 24, 2010 at 12:20 pm:

I have my Outlook client setup to delete from server after a day using pop3 (so my phone can also get a copy). K9 is working great, but after a day it’s deleteing what it downloaded (while the messages in Outlook stay put). I would like to keep copies of the emails on K9 if possible, then delete them from my Nexus one when need be. Is this possible? I’ve been in and out of settings looking for a save/keep option but not seeing any.

Using the latest K9 build 2.4 from yesterday.

Thanks,
Dustin

Reply
By tdesormo on January 25, 2010 at 7:00 pm:

I searched high and low for another e-mail app for my Droid, I love this e-mail client, it is very fast. The one that came with the droid would never check my e-mail. This seems to work great with my Pop accounts.

Reply
By mickeyshell on January 29, 2010 at 10:53 am:

My general setting are not saving. And it not pulling in my new msgs unless i select it to check mail. I also have notifications set but thats not happening. I guess because it not checking every 5 mins like it is set to. Any one have any ideas.

Reply
- By Android Tapp on January 29, 2010 at 3:26 pm:
  
  Can you reply with all your settings so we can see what may be the problem?
  
  Reply
By psyclist1 on January 31, 2010 at 6:53 pm:

Can you hide email accounts

Reply
- By Android Tapp on January 31, 2010 at 9:00 pm:
  
  Unfortunately you cannot hide email accounts
  
  Reply
By yapeyton on January 31, 2010 at 11:44 pm:

Just installed k9 on my droid. so far so good…can finally do signatures. Question..don’t understand folder poll check…what is that???

Reply
By Kevin on February 1, 2010 at 12:25 pm:

Hi,

The new K9 is really great. I do need a bit of help though. My ISP (virgin) is currently migrating users from their older (blueyonder) systems, and if I wish to pick up emails on my Android and via outlook, I need to use recent:usernm instead of usernm as the username. However, when I do so via the incoming server tab, it doesnt seem to work. Is this type of functionality supported?

regards,

Kevin
UK

Reply
By BP on February 3, 2010 at 1:47 am:

K9 questions??

#1 — Keep all email on phone. Do not remove (delete) emails that I have retreived on my PC. I’d rather manually delete emails on my phone than have K9 auto delete when it detects emails are no longer on server.

#2 — What are the STARS for?

#3 — Please explain the dif between first class and second class in settings.

#4 is there any written documentation on the settings?

#5 How do we store archieve emails to the storage cartd on the phone?

#6 How does one best copy & paste a portion of one email into another email?

Reply
- By Android Tapp on February 3, 2010 at 6:33 am:
  
  #1 — Keep all email on phone. Do not remove (delete) emails that I have retreived on my PC. I’d rather manually delete emails on my phone than have K9 auto delete when it detects emails are no longer on server.
  
  I assume you’re using POP3 and have your PC set to delete emails from the server, you would have to first be sure K9 Mail is not set to delete email from the server, then retrieve email from the phone first, then retrieve email from the PC second. When you do this in reverse, K9 Mail will only pull what’s available.
  
  #2 — What are the STARS for?
  
  Stars are like “Flags” in Outlook
  
  #3 — Please explain the dif between first class and second class in settings.
  
  It’s an advanced feature for people with a lot of email folders that allows a way to show or hide folders.
  
  The most confusing aspect of K-9 is the use of Classes to control the display and synchronization behavior of accounts and folders. The goal of the Class system is to provide an easy way for a person with a large number of folders to accomplish either of these two goals:
  
  - Show only a select few of the available folders
  - Show all but a select few of the available folders
  
  More can be found here: http://code.google.com/p/k9mail/wiki/WorkingWithClasses
  
  #4 is there any written documentation on the settings?
  
  Unfortunately there isn’t a complete guide. The developer started a Wiki and has the explanation about 1st/2nd Class.
  
  #5 How do we store archieve emails to the storage cartd on the phone?
  
  Unfortunately you cannot, worse the emails are stored within internal phone memory. I would suggest to request this feature from the developer.
  
  #6 How does one best copy & paste a portion of one email into another email?
  
  Forward the 1st email, when you Forward in K9 Mail you can edit all the text from it, copy the portion you want then Discard it, paste in a new email.
  
  Hope that helps
  
  Reply
  - By BP7264 on February 8, 2010 at 6:44 pm:
    
    >>>you would have to first be sure K9 Mail is not set to delete email from the server, then retrieve email from the phone first, then retrieve email from the PC second. When you do this in reverse, K9 Mail will only pull what’s available.<<<<
    
    I understand what you are saying. K9 does not delete email from the server. I'm afraid that I did not make myself clear. What I want to do is stop deleteing the mail from my phone.
    
    Throughout the day, I am getting my emails on my phone. At the end of the day, I download mail to PC. After this, the next time I check emails with my phone, then all emails that did exist on my phone BEFORE I downloaded emails to my PC are removed from my phone. I guess the phone is doing some sort of email sync process. Emails on the phone are no longer found on the server, so delete those emails on phone. How do I stop this? I really need to maintain the same emails on both my phone and my pc. Then when I feel I no longer need to maintain these emails on my phone, do a manual delete on my phone.
    
    Copy & paste text — I apreciate your tip. I guess it'll work, it's just not a smooth way to do this. It should be simplier.
    
    How do I contact the K9 developer. No, I don't want to complain (never complain when something is free). I want to offer suggestions that maybe he might consider adding. I would gladly pay him for a better K9 version. He has a good basic product. Adding a few tweaks and preference settings, could make it a very valuable app. K9 is way better than the default email app.
    
    Overal impression of my Moment phone from Sprint ….. Great TOY, but not as productive a business tool as my Palm Treo 755 was. If I can't do something about my emails, then next week, I am going to see about replacing this phone. It just seems like everything I do on this phone takes more clicks (screen touches) than doing the same things on my Palm.
    
    Just too many irritants, like I cannot delete apps I do not want, like NFL Mobile, Live, Google Talk, Sprint TV (which doesdn't work), Sprint Navigation, Nuance Voice Control, etc….. One would think, that if one owns something, one ought to be able to remove the apps one does not want.
    
    Thanks for your help.
    
    Reply
By Wallt on February 5, 2010 at 12:52 pm:

If it could send an e-mail using my MobileMe e-mail, it would be installed right now,

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By notsureondroit on February 6, 2010 at 7:39 pm:

Help. Just installed K9 works great with my comcast email pop3 server.
i cannot get it to work with exchange server for another account.
Same account works fine with original software on my droid.

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- By Android Tapp on February 7, 2010 at 9:01 am:
  
  What are the settings you’re using?
  
  Reply
  - By notsureondroit on February 7, 2010 at 11:12 am:
    
    furhter to your question. incoming imap settings are my name, my password, mailbox.xxxxxx.com; no security, authentication type plain, port 143
    
    Reply
    
    Reply
By notsureondroit on February 10, 2010 at 3:48 pm:

Sure would like some help on an imap problem.
I can receive mail, but cannot send. i get an error message that says smtp response is 0 length in the header and then a bunch of code in the message. outgoing setup is accepted in set up but then all sent mail triggers an error message. set up is name, mailbox.xxxxx.com and port 143 plain

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By Linda on February 17, 2010 at 8:12 pm:

I have trouble changing my account password. The new password is not saved correctly even after multiple attempts. Only workaround I have found is to delete and re-add the account from scratch.

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By Allan L on February 22, 2010 at 9:43 am:

Help
My friend would like to buy a droid but Georgetown requires TLS
Seven (new email developer) does not support it
K9 has a bug with TLS
The default mail client just hangs.
Any suggestions?

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- By Android Tapp on February 22, 2010 at 9:47 am:
  
  Try Exchange by Touchdown, search our site for it
  
  Reply
  - By Allan L on February 22, 2010 at 10:03 am:
    
    Thanks for the reply
    Does exchange require a microsoft exchange server?
    
    Reply
    - By Android Tapp on February 22, 2010 at 11:20 am:
      
      No, you can use it with POP3 or IMAP setups
      
      Reply
      - By Allan L on February 22, 2010 at 1:05 pm:
        
        downloaded exchange, it has no pop or imap settings I could find.
By johno on February 24, 2010 at 8:37 pm:

Hi

Will there be a wifi option added in the settings? so it does not update emails while away from home as it eats into my data allowance.

Thanks

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