Helpouts – Google’s app to find help from a community of experts!
Dec 11, 2013 5:45 AM –
Helpouts is one of Google’s latest projects that aims to connect people who need help with something with people who can help them. The app is well designed (as you would expect from Google) and it is easy to browse.
Price: Free but contains services you can pay for
Tested on: Nexus 4
Pros & Cons:
- Nice user interface!
- Innovative community concept!
- Lots of free and low priced services!
- The app is up against various completely free how-to and tutorial web services, including the likes of Google’s own YouTube.
- I think many services are, while entrepreneurial, a bit over priced (and as such no one has used these or provided feedback).
An app to find help from a community of experts
Helpouts is a kind of online market for services. The app contains numerous adverts from a wide range of experts, from maths and photography to gardening and computer help. You can search for something specific, but the main headings include: Art & Music, Computers & Electronics, Cooking, Education & Careers, Fashion & Beauty, Fitness & Nutrition, Health and Home & Garden. Browsing these leads you to a number of adverts for individual service vendors.
Each advert pages features certain information, much like a Google+ profile. This includes the name of the vendor, an introduction and an overview of the service they are offering. All services have to be able to occur online over video, so it principally involves advice and support of various kinds. An additional piece of information is the price you have to pay for this advice.
The app contains numerous adverts from a wide range of experts, from maths and photography to gardening and computer help.
Prices range from free (which is pleasingly frequent) to quite expensive (upwards of $120 per hour), dependent on the service. I generally found that there were noticeable trends- computer help you can pretty much get for free, whereas 15 minutes of ‘life coaching’ was very expensive. Additionally, some ads were fronts for more personal services and directed websites. Many service vendors all but price themselves out of the market, demonstrating a great confidence, but lack of market knowledge.
If you can find a vendor you like and want to you can simply and easily book time with them through the app or website. Once an appointment is arranged, you link up with the the vendor (or, if you are a vendor yourself, the customer) via Google Hangouts on the Google+ service. It’s beautifully simple, highly interactive and actually a cool way to connect with people (or perhaps to make money- the Internet blurs the difference between these two).
All services have to be able to occur online over video, so it principally involves advice and support of various kinds.
Usage will be dependent on the user/vendor so it’s easily something you could use regularly or just now and again when you want/need to. Being a new Google project, I think the jury is still out as to how useful it will be to people and how popular it will be. At the same time, because it is essentially using existing Google resources (i.e. Google Hangouts), it’s probably a very simple and self-running service that become a great addition to Google’s portfolio of products.
Watch on Mobile
Helpouts – Home page
Helpouts – Side panel
Helpouts – Regularly updated
Helpouts – Art and music
Helpouts – Computer and electronics
Helpouts – Education and careers
Helpouts – Home and garden
Helpouts – Helpout details
Helpouts – Detailed reviews and ratings
Helpouts – Rating
Tags: Android App
, Android Apps
, AndroidTapp.com App Review
, Google Hangouts
, Google Helpouts
, Google Plus
Categorised in: Lifestyle
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