Dial Zero
by Antonio Wells
May 29, 2010 9:11 AM –
Install
Quickly dial the customer service numbers of over 600 companies and skip directly to a person. Don’t wait through annoying voice prompts any longer. Dial Zero is useful, fast, and simple. Learn how others got what they wanted from these companies (refunds, canceling their account, etc.). “Top 9 Google Android Apps” –CNET
Price: Free
AndroidTapp.com Android App Review:
Pros & Cons:
Pros
- Get toll free numbers to many customer service lines and business with tips to get straight through
Cons
- Polluted with spam and idiotic comments in the other sections (no moderation)… best to only use it for the customer service number access
- Scrolling and searching through the app has kinks
Features & Usefulness:
Ever need to call customer service for a particular product or service and were stuck sleuthing through manuals, online or phonebook to find it? Well… Dial Zero Android App is aimed to offer convenience when in need of a company’s customer service number and even offers some quick tips on menu options on how to get through in some cases.
When installed it asks you to install Moov which is an app aimed to speed up search on your phone by only typing in a few letters in for contacts, Google, Facebook, Yelp, Wikipedia, Netflix, and Dial Zero. It’s a personal preference to grab the additional app but not needed.
Gripe Alert: I would recommend only grabbing this app for the core feature of getting a large database of customer service numbers should you need it. The “Latest Comments” and “Head-to-Head” are filled with few complaints and praises for company’s products and service however riddled with more spam than NerdGirl’s spam box ever since we put her email addy online. 
The idea is good, just needs moderation.
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Dial Zero Search
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Dial Zero Latest Comments
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Dial Zero Head-To-Head
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Dial Zero Head-To-Head Wireless Carriers
Ease of Use:
Scrolling the app is terrible as it could offer the Android fast-scroll when you need to quickly scroll a huge list, we recommend searching every entry. Even searching has it’s usability quirks. For example searching “tmobile” yields no results; you have to type the dash “t-mobile” to get results. 
Frequently Used:
Not an everyday use app however very handy when in need of its services.
Interface:
The user interface is as bland as Android comes but more useful for core features as it’s visual appeal.